Zimmermann linen shorts

Zimmermann linen shorts DEFAULT

Returns

Click here to submit an online return request. A return request must be submitted to receive your refund within normal processing times.

You may return or exchange (where available) your Zimmermann Online Store purchase, including sale items, by returning it to a Zimmermann Store in the US or by sending it back to the Zimmermann US Online Store. Subject to adherence to the following terms (Zimmermann Outlets are excluded):

Returns or exchanges will only be accepted with proof of purchase on items within 15 days from the date of delivery. Items returned outside their respective period will not be accepted. All new items following an in store exchange will be subject to the In Store Purchases Policy detailed below.

Items must be in original condition (including tags) and must not have been worn, altered or washed. Items must not have been used in photography shoots, Instagram posts, online, commercially or for personal gain. All packaging (including garment bags) shipped with your order must be returned.

Every clothing item shipped has a tag attached reading "Once this tag is removed, this garment cannot be returned". Once this tag has been removed, the garment is no longer returnable. We recommend trying on all purchased items once received, to ensure adequate time to return items within our returns timeframe.

Swimwear and Lingerie
For all swimwear and lingerie, clients must try on items wearing undergarments. If returned, the protective hygiene strip must remain in place and the top and pant sizes of bikini sets must match. Returns will not be accepted if the protective hygiene strip is removed or altered, the top and pant sized of bikini sets differ, or the item otherwise shows signs of wear.

Shoes
Try on shoes on soft surfaces before they are worn as we will not accept shoes returned with sole markings or scratches. Ensure shoes are returned with original shoebox.

Jewellery, Tights, and Hair Accessories
All purchases on earrings, tights, hair clips, hair chignons, and hair pins are final sale. We will not accept returns on these items due to hygiene reasons.

Gift Cards
Gift Cards may not be returned and are valid for 5 years from the date of issue. Gift Cards are valid for use on the US Online Store, and in Zimmermann stores nationally.

Should you wish to return an item, Zimmermann do not refund international prepaid duties and taxes paid at the time of checkout for Delivered Duties Paid (DDP) orders or duties and taxes paid at time of customs entry for Delivered Duties Unpaid (DDU) orders. Contact your local customs office to obtain your tax refund.

While Zimmermann covers the costs of returns using the prepaid returns label within the US, return postage costs are not refundable and we do not refund initial shipping charges for goods returned, other than for faulty items. All international returns should be shipped back to Zimmermann as goods returned to sender to ensure no duties and taxes are incurred for the return.  For exchanged items Zimmermann will cover the shipping cost, however, duties and taxes will be collected for the exchanged items as per our duties and taxes terms.

The above policy only applies to the Zimmermann Online Store.

In Store Purchases
No refunds unless required by law; Returns other than for faulty goods must be made only in the country of purchase within 7 days for either credit note or exchange. Returned garments must be in original condition and must not have been worn, altered, or washed. All tags must remain in place. No refunds or exchange on sale items unless faulty or required by law. Purchases and exchanges made in Zimmermann stores cannot be returned to the Online Store.

Sours: https://www.zimmermann.com/us/ready-to-wear/shorts-pants

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