Consumer Reports obtains its reliability data from a questionnaire that is sent to subscribers. In the questionnaire, we ask subscribers to note any problems with their cars that occurred in the past 12 months. They are asked to identify problems that they considered serious (because of cost, failure, safety, or downtime).
A typical model has about to samples for each model year. For some model years, typically those of older or less popular cars, we do not have a large enough sample size to provide results of statistical confidence.
There are several ways in which a savvy car buyer can still research the quality of a car.
Learn more about Car Brands Reliability
Learn How To Avoid A Lemon Car
About CarComplaints.com ®
CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem.
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- Find out more about us in the press or read stories from drivers who praise our work. Contact us with any comments or concerns.
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- Find out what cars to avoid, view the latest problem trends, or keep up-to-date with the most recently reported problems. Looking for something lighter? Read our funny complaints to see people who found humor in a bad situation.
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Link different devices
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